Occasionally OMA may find it necessary to cancel a class, program, or event due to illness or force majeure. If this occurs, registrants will be contacted and refunded the full amount paid.

We understand plans change and things may come up to prevent your attendance at a program or event. Ticketholders may request a refund up to 30 days prior to the class, program or event for which full price has been paid. Special events and memberships are not eligible for refunds and are only available for transfer to another guest or for credit. In the case of multi-day programs, the refund must be requested 30 days prior to the first day of the program. Approved refunds will be issued and credited within two weeks of the request. To request a refund, email Visitor Services at visitorservices@oma-online.org or call (760) 435-3721. No refunds will be issued for requests less than 30 days prior. 

Tickets and memberships may be transferred to another person. To request a transfer, email Visitor Services at visitorservices@oma-online.org or call (760) 435-3721.

In the event you are not able to cancel 30 days prior nor transfer to another guest, we would be happy to issue a donation receipt for the full amount paid. To request a donation receipt, email visitorservices@oma-online.org or call (760) 435-3721.

Museum Store sales are non-refundable. If purchased merchandise is damaged after sales, contact the Museum Store at museumstore@oma-online.org to request an artist’s contact information for possible repair or replacement.

Need help? For additional support contact visitorservices@oma-online.org.